Privacy Policies

3. Privacy Policy

Last updated: August 3, 2026

Canis Mayoris LLC ("we", "us", "our") operates the website getrecovry.com. This policy describes how we collect, use and protect your personal data, including in accordance with the EU General Data Protection Regulation (GDPR) where applicable.

Data Controller

Canis Mayoris LLC 312 W 2nd St Unity, WY 82601 United States Email: support@getrecovry.com

What Data We Collect

  • Order data: name, billing/shipping address, email, phone number, payment details (processed by our payment providers — we never store full card numbers)
  • Account data: login credentials and order history, if you create an account
  • Usage data: IP address, browser type, device information, pages visited (via cookies and similar technologies)
  • Marketing data: email address and preferences, if you subscribe to our newsletter

Why We Process Your Data (Legal Bases)

  • Contract performance (Art. 6(1)(b) GDPR): to process and ship your orders, handle returns and provide customer support
  • Legal obligation (Art. 6(1)(c) GDPR): to comply with tax and accounting requirements
  • Consent (Art. 6(1)(a) GDPR): for newsletters and non-essential cookies — you can withdraw consent at any time
  • Legitimate interest (Art. 6(1)(f) GDPR): for fraud prevention and improving our store

Sharing Your Data

We share data only with service providers necessary to run our store: Shopify (store hosting), payment processors, shipping carriers, email service providers, and analytics/advertising partners where you have consented. Some providers may process data outside your country of residence; for EU customers, such transfers are safeguarded by EU Standard Contractual Clauses or adequacy decisions.

We never sell your personal data.

Cookies

We use essential cookies to make the store function, and — with your consent — analytics and marketing cookies. You can manage your preferences via our cookie banner at any time.

Data Retention

We keep order and invoice data as long as legally required for tax and accounting purposes. Marketing data is kept until you unsubscribe. Account data is kept until you delete your account.

Your Rights

Depending on your place of residence (including under the GDPR for EU residents and the CCPA for California residents), you have the right to access, rectify, delete, and port your data, to restrict or object to processing, and to withdraw consent at any time. To exercise these rights, email support@getrecovry.com. EU residents also have the right to lodge a complaint with their local data protection authority.